Frequently Asked Questions

Didn’t find the answer you were looking for?
Email us or give us a call at +1 (808) 955-7470.
We are always happy to help!

Nothing! We diagnose for free.

Most repairs can be completed in under an hour.

Usually no, the repair does not effect the data. However, we do recommend having a backup. Mobile devices are complex and fragile, and there is always chance for data loss when opening them.

At select locations we are now offering two types of screen repairs for a few of the iPhone models. Our normal screen repairs are done with the highest quality, OEM parts. The High Quality Copy screens are copy parts made with a lower quality display and materials. For the best results we recommend the higher quality parts.

No, we can not. The icloud activation lock is to protect your device in case of loss. If you have forgotten your AppleID or password, try a reset here:

We can not unlock you phone, but we can help you factory reset your device so you can use it again.

No, we fix all types of phones, as well as tablets and computers. For some devices we do have to special order parts, which can take a few days.

Nope. Our motto is fast, convenient repairs, so just drop by when you have time.

Right now we do not. In order to provide the best service and quality we prefer to do the repair so we can warranty the parts. If we sell you a part without the repair we can not warranty the part, since accidents can happen during install.

Absolutely! Our labor fees usually start around $50, depending on the device and repair.